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AI visibility: get named when customers ask AI about your business

More customers now ask an AI tool before they ask anyone else. They type a question into ChatGPT, Gemini or Perplexity, or read the AI answer at the top of Google, and act on the handful of businesses it names. If yours is not one of them, you never hear about it.

This service tracks whether you are named, month after month, and works on the things that influence it. It runs alongside whatever SEO or marketing you already have.

Want to talk it through?

Start your plan
From
£200 a month, rolling
Tracked across
ChatGPT, Gemini, Perplexity and AI Overviews
Report
By the fifth working day each month

What gets tracked

Real customer questions, not keywords. Questions like these, asked the way people actually ask them:

  • “Who’s the best emergency plumber in Barnstaple?”
  • “Which accountant in Exeter is good for small businesses?”
  • “Where can I stay in North Devon with a hot tub and dogs allowed?”

Each question is asked every month in ChatGPT, Gemini, Perplexity and Google AI Overviews. I record whether you are named, who is named instead, and what each tool says about you, because a wrong price or an old opening time is as costly as being left out.

Who it is for

Any business whose customers research before they buy. Trades, professional services, shops, software, hospitality, health and beauty. It suits you if people choose you after asking around, if you have competitors who are better known online, or if you already invest in SEO and want to know what AI tools are doing with it.

It is not for you if your website is broken or brand new, because there would be nothing for AI tools to read. In that case an SEO audit comes first.

The two plans

Monitoring and essentials, £200 a month

Best for: knowing exactly where you stand, and fixing the basics.

Your key customer questions tracked across the 4 AI tools. A monthly report with one clear number: how many answers named you. Up to 2 fixes a month, either supplied for you to apply or made directly.

Monitoring and growth, £600 a month

Best for: actively working to be named more often.

A wider set of customer questions tracked across the 4 AI tools. Up to 6 fixes a month. Your Google Business Profile kept in line with your site. A new answer-led page each month. A 20-minute call to go through the report.

See both plans on the pricing page

How a month works

  1. Track

    Your questions are asked in all four tools, in a fresh session each time, and every answer is recorded. The same questions every month, so the comparison is fair.

  2. Report

    By the fifth working day you get the report: the headline number, what changed since last month, which competitors came up, and anything an AI tool got wrong about you.

  3. Fix

    Then the work. Usually pages rewritten to answer a question properly, structured data, fixes that make the site easier for AI tools to read, or corrections to your Google Business Profile. Anything beyond your plan’s fixes is quoted before it starts.

What I can and cannot promise

I cannot control what AI tools say. Nobody can. They change their answers without notice and they do not publish how they choose.

What I can do is measure it honestly, every month, with the same questions, and work on the things that genuinely influence it on your own site: clear pages that answer the questions customers ask, structured data, a site AI tools can read easily, and an accurate Google Business Profile. Reviews and coverage on other sites matter too. I do not do outreach or PR, but the report points out what is worth acting on, so you or whoever handles your PR can. If a month shows no movement, the report says so.

Before you start

Run your site through the free SEO checker for the technical basics, or read how AI SEO handles the deeper content and structure work. If you already know you want tracking in place, the onboarding form takes about ten minutes.

Start your plan

Not sure where to start?

Most projects begin with a technical SEO audit. It shows what’s holding your site back and what to fix first, in plain English.

See what’s in an audit

Price
Fixed, from £395
Turnaround
Usually within 14 working days
You get
PDF report, video walkthrough and a prioritised action plan

Common questions about AI visibility

Does this replace my SEO or marketing agency?

No. It sits alongside whatever you already have. I ask who looks after your marketing during onboarding so the work doesn't overlap, and the monthly report is written so you can forward it to them.

How is AI visibility measured?

By asking the same customer questions every month in ChatGPT, Gemini, Perplexity and Google AI Overviews, then recording whether your business is named, who is named instead, and what the answer says about you. The headline number is how many of those answers name you.

How soon will I see changes?

It varies, and anyone promising a date is guessing. Google Business Profile and structured data fixes can show within weeks. Page and content changes usually take longer, because AI tools have to recrawl and the sources they draw on have to update. The point of monthly tracking is that you can see movement rather than assume it.

Do you need access to my website?

Only if you want me to make the changes. You can either send an editor login, or have your own web person apply the changes I send. I ask which you prefer at onboarding.

Can you guarantee ChatGPT will recommend us?

No, and nobody can. AI tools decide their own answers and change them without notice. What I can do is track what they say about you honestly, and work on the things on your own site and Google profile that influence it: clear pages that answer real questions, structured data, a site AI tools can read easily, and accurate business details.

What happens if I want to stop?

It is rolling monthly with two months notice. Your tracked questions and reports are yours to keep, and I delete your data 90 days after you leave. The plan terms cover this in full.

SEO Audit →

A fixed-price technical and content SEO audit with a prioritised action plan, from £395.

SEO Services Devon →

Keyword research, technical and on-page SEO, launch SEO and ongoing reviews for Devon and UK businesses.

Local SEO →

Local landing pages, Google Business Profile signals and consistent business details, so local customers find you first.

AI SEO →

AEO and GEO so your business is understood, trusted and cited by ChatGPT, Perplexity and Google AI Overviews.

Web Design Devon →

Fast, SEO-ready websites on WordPress, Shopify, Framer or static HTML, built to rank from day one.

Industries

SEO for Trades →

Local SEO and websites that help plumbers, electricians, builders and other trades win more enquiries.

SEO for Plumbers →

Get found for boiler services, repairs and emergency call-outs in the areas you cover.

SEO for Electricians →

Get found for EICRs, EV charger installs, rewires and emergency call-outs in the areas you cover.

SEO for Builders →

Get found for extensions, loft conversions and renovations in the areas you cover.

SEO for SaaS →

Technical SEO, product-led content and AI visibility for B2B software companies.

Locations

SEO North Devon →

Local SEO, technical audits and AI SEO for businesses across Ilfracombe, Barnstaple, Bideford and North Devon.

SEO Exeter →

Audit-led SEO and website support for growing Exeter businesses and their in-house teams.

SEO Barnstaple →

Audit-led SEO and web support for Barnstaple businesses whose websites have stalled in search.

Let’s talk about your website

If your website isn’t performing as well as it should be in search, there’s usually a reason.

Whether you need a technical audit, local SEO support, AI SEO guidance, or a clearer long term strategy, get in touch and we can talk through what’s happening, where opportunities exist, and what would realistically make the biggest difference for your business.

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Or call +44 7473 168 116